Churn, Restack, MAC...
Challenges:
- Varying churn volume
- Multiple sites with staff numbers ranging from 10 to 1,000
- Client project manager in different time zone, with minimal FM support on site.
- Provision of ‘volume-resistant resource’ (i.e. resource up or down depending on workload)
- Alternatively, embedded MovePlan staff managing churn
- MovePlan Account Manager ensures consistency of approach and quality across all sites
- ‘One stop shop’ approach providing bundled services and subcontracting of vendors where appropriate
- Detailed planning and management reporting provides regular updates to the client and instills confidence.
